Johnson Carpet Cleaning / Customer stories
Here is what customers wrote about jobs Jan did, in their own words. These are real reviews from Google and Yelp, shown with the reviewer's first name and last initial. Most of them are jobs other people would have written off.
Carpets that had gone more than 20 years without a cleaning, with low expectations that anyone could make them look new.
"Our carpets had 20+ years since their last cleaning and our expectations were low that anyone could make them look new. Turns out, Jan is the one who could!"
Eric L., Google review
A cream carpet in a laundry room after a water line leak. Jan called the next morning to check on things, then came out, spotted the mineral marks from the water and got them out.
"My cream colored carpet looks amazing again."
Gregory H., Google review
Light colored, pretty dirty carpeting. Jan explained what he was doing and the products he used at every step, and gave advice on keeping it cleaner.
"He explained what he was doing and products used every step of the way."
Lois H., Google review
A friend's children's very dirty carpets, with the house about to be sold.
"Jan brought them back to decent!"
David S., Google review
A whole-carpet cleaning where Jan took the time to do it right and explain what he was doing. She posted a before and after photo with her review.
"Our carpets smell amazing and look brand new."
Jessica C., Google review
Carpet in a home with a dog that sheds a lot.
"Jan had my carpet looking like new."
Alex W., Google review
Pet issues that other companies could not solve.
"they were able to get all of the stains and odors out saving me the expense of replacing the carpet."
Benjamin M., Google review
A whole-home cleaning in a house with pets: carpets, sofas and tile.
"Jan was able to get rid of all odors from our carpets and sofas."
Ruben S., Google review
The master and guest bedroom carpets after a tenant and her two chihuahuas moved out.
"without making any attempts to upsell me on services that he knew wouldn't work."
Sean C., Google review
Three dogs and pet stains. She found Jan responsive, affordable and knowledgeable, and the stains were gone.
"Jan got rid of our stains and the carpet looks great!"
Katherine M., Yelp review, May 27, 2016
Difficult pet stains and dirt tracks in the carpet, done at a low price. He called Jan professional.
"A very detailed clean with difficult pet stains, dirt tracks, you name it."
Mike B., Yelp review, January 4, 2019
Tile floors in a room where a cat box had been, with a smell so bad it was making her sick.
"Jan completely got rid of the urine smell."
Vicki M., Google review
The bathroom tile floors at the Chandler Sylvan Learning Center, which were looking really bad.
"They were looking really bad and he brought them back to life!"
Rebecca W., Google review
Floors and a couch. Jan had concerns because the couch was in worse shape than the customer realized, and took extra care with it.
"a beautiful couch brought back to life!"
Paige M., Google review
Sofas in an apartment. Jan came back after a parking spot for his equipment was not available the first time.
"Pet hair, stains and a couple years of dirt were gone once the solution dried."
Matthew R., Google review
Carpets in a rental, plus repair work at doorways where the tenants' dogs had clawed the carpet.
"Some stains that i thought would not come out did."
Michael K., Google review
An unusually difficult carpet cleaning job where a previous company had failed. Jan kept returning and checking in after the job.
"continued to return and inquire and follow through until there was no question that the job was a success."
Daniel K., Google review
An extremely difficult carpet job at his business location. Jan followed up afterward to confirm it was a success, and the job took more time and effort than expected.
"he not only did it the right way, he continued to follow through and make sure it had been a success afterwards"
Daniel K., Yelp review, July 14, 2020
The floors at a small bar and grill, cleaned by Jan twice.
"I own a small bar and grill and they have done an outstanding job- twice!"
Cheri W., Google review
The floors at a bar where the reviewer works. The new owner hired Jan, even though the floors were already cleaned on a regular basis.
"seeing all the dirt that was pulled up while he was doing the floors was unbelievable!"
Ang, Google review
Go back to Johnson Carpet Cleaning, read more about Jan, or see the areas we serve.
